PC Solutions and Consulting, Ltd.
RoadRunner Quick-Start Guide
For Internet Explorer 4 and Outlook Express 4
You can download this guide to be printed out...
To login to the RoadRunner system...
- Double click on the RoadRunner Manager icon on your desktop
- The login window will appear
- Enter your login (user) name
- Move the mouse pointer into the Password box and click
- Type your password
- Click Login
- You are now logged on to the RoadRunner system
To check your email...
- Log on to the RoadRunner system.
- Double click on the Outlook Express icon on your desktop
- Click on Send and Receive
- Your email messages will appear in the large window on your screen
- To view a particular message, double click on it.
To create a subaccount...
- Login to the RoadRunner system as your primary account.
- Get on the internet.
- At the RoadRunner home page (www.stny.com/rr/welcome), click on Member/User Services
- At the User Account Options page, click on User Management
- Click on Create
- Fill in the blanks...
- First: [type the person's first name]
- Last Name: [type person's last name]
- User ID: [choose a login name for this account (this will also serve as the beginning of the email address)]
- Password: [choose a password for this account]
- Confirm: [re-type the above password that you just chose]
- Enable user: [make sure the checkmark is there]
- Enhance service: [make sure the checkmark is there]
- Click on Add
- If someone else already has chosen that login name, it will tell you immediately that it is unavailable
- You will then need to repeat this process and choose a different, unique login name.
You have now created a subaccount, now you need to set up Outlook Express to check that email...
- Close Internet Explorer
- Double click on the Outlook Express icon on your desktop
- Click on Tools at the top of the window
- Choose Accounts in the Tools menu
- Click on Add, then Mail
- Fill in the blanks...
- Display name: [type the user's name]
- Click Next
- Email address: [type the user's email address (login-name@stny.rr.com)]
- Click Next
- Incoming mail server is a POP3 server
- Incoming mail server: [type] pop-server
- Outgoing mail server: [type] smtp-server
- Click Next
- POP account name: [type the user's login name]
- Password: [type the user's password]
- Do not place a dot in front of SPA
- Click Next
- Internet mail account name: [type the user's login name]
- Click Next
- Make sure dot is in front of Local Area Network (LAN)
- Click Next
- Click Finish
Now your email is set up for each user. All incoming messages will come into the Inbox in Outlook Express. If you would like to create a separate mail box for each user, follow these instructions...
- Make sure you are still in the Outlook Express program
- Click on File at the top of the screen
- Choose Folder in the File menu, then New Folder
- Folder Name: [type the user's first name]
- Make sure the Inbox is highlighted
- Click OK
- Click on Tools at the top of the screen
- Choose Inbox Assistant in the Tools menu
- Click on Add
- Place a checkmark in front of Account
- Choose the account that you are working with by clicking on the down arrow to the right of the Account window, then click on which account you want
- Place a checkmark in front of Move To
- Click on Folder
- Click on the "+" in front of Inbox
- Highlight the folder name you want the mail to go to
- Click OK
- Click OK
- Click OK
Now, to read your mail in that new folder...
- Log on to the RoadRunner system
- Double click on the Outlook Express icon on your desktop
- Click on Send and Receive
- Click on Inbox in the Gray Bar across the screen
- Click on the "+" in front of Inbox
- Click on the folder that you want to read mail in
To create messages and send mail...
- Login to the RoadRunner system
- Double click on the Outlook Express icon on your desktop
- Click on Compose Message
- Fill in the blanks...
- To: [type the email address that you would like to send this message to]
- CC: [type an email address that you would like to send a copy of this message to (Carbon Copy)]
- BCC: [type an email address that you would like to send a copy of this message to, but not let that recipient know who else is receiving the message (Blind Carbon Copy)]
- Subject: [type a short description of the message to identify it to the recipient]
- Type the body of your message in the large window
- When your message is complete,
- Click on File, then Send Message Using
- Choose the account that you would like to send the message with (whichever account you choose shows up as the return address)
- The message is then on it's way to the recipient
To change your password...
- Login to the RoadRunner system
- Get on the internet
- At the RoadRunner home page (www.stny.com/rr/welcome), click on Member/User Services
- Click on Account Management
- At the User Account Options page, click on Change Password
- Fill in the blanks... (careful, this should all be in lowercase)
- Current: [type your current RoadRunner password]
- New: [type in a password that you would prefer]
- Confirm: [type in that new password again to confirm]
- Click Change
To log off of the RoadRunner system...
- Close Internet Explorer and Outlook Express
- Click on the RoadRunner symbol in the lower right hand corner of the screen (by the clock)
- This will open a small menu
- Click on Logout
To get to the Online User Manual...
- Log on to the RoadRunner system
- Double click on the Internet Explorer icon on your desktop
- The first web page you should see is the Welcome to Southern Tier New York RoadRunner page (www.stny.com/rr/welcome)
- Click on Member/User Services on the left side of the screen
- Scroll down the User Services screen slightly and click on RoadRunner User Manual
To contact RoadRunner's 24-hour national support help line...
- Toll free, no charge: 1-87-ROAD-RUNN (1-877-623-7866)
Back to the PC Solutions Main Page